This online store is owned and operated by Aarikka Oy. Throughout the site, the terms “we”, “us” and “our” refer to Aarikka.
Aarikka Oy
Company ID: 0532223-6
Kuninkaanväylä 37
FI-20320, Turku
Finland
We reserve the right to make changes to our webshop and these Terms of Use at any time by posting on this website, without any other notice. By accessing or using any part of the site, you agree to be bound by these terms and conditions.
Ordering Products
Ordering is possible 24 hours per day.
Order confirmation will be sent by e-mail once an order is successfully placed. Please make sure the email address you provide is correct and your mailbox is in proper working order. If you find the order details incorrect, please contact us by e-mail immediately by replying to the order confirmation email.
If you so wish, we are able to deliver gifts directly to the recipient. At check out, please unbox “Ship to this address” and you will be able to add recipients contact information.
Unfortunately we do not take telephone orders.
Prices
All displayed prices include VAT. We reserve the right to change the prices without prior notice. When ordering inside the EU, your price is shown directly on each product page.
Prices are shown in euros (EUR).
Delivery Countries
Currently we deliver to the following countries:
- Afghanistan
- Åland Islands
- Andorra
- Argentina
- Armenia
- Australia
- Austria
- Belarus
- Belgium
- Bosnia and Herzegovina
- Brazil
- Bulgaria
- Canada
- Chile
- China
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Gibraltar
- Greece
- Greenland
- Hong Kong SAR China
- Hungary
- Iceland
- Ireland
- Israel
- Italy
- Japan
- Jersey
- Kazakhstan
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macedonia
- Malaysia
- Malta
- Mexico
- Monaco
- Montenegro
- Netherlands
- New Zealand
- Norway
- Peru
- Philippines
- Poland
- Portugal
- Qatar
- Réunion
- Romania
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Swaziland
- Sweden
- Switzerland
- Taiwan
- Thailand
- Turkey
- Ukraine
- United Arab Emirates
- United States
- Uruguay
NB! We do not currently ship to the United Kingdom due to bureaucratic and tax considerations.
If you want to make an order outside of these countries, please contact aarikka@aarikka.com
Delivery Times
If the products that you order are in stock, the estimated delivery time is 2–5 business days in Europe and 3-10 business days in rest of the world. We reserve the right to cancel a transaction if the item you have ordered is not available.
Delivery Methods
We ship using GLS's and Posti's (Finnish National Post Service) delivery methods. Posti's partner couriers and/or carriers may vary in different countries. We mainly use GLS inside of the Europe and Posti in rest of the world.
GLS delivers orders mainly to customers home address.
Delivery Costs
Within Europe 9,90 €
Rest of the world 14,90 €
Free shipping for all orders over 180 €
The delivery costs, visible in the webshop's checkout page, include both delivery and packing costs.
Lost or Undelivered Items and Transport Damages
You are able to track your order via the link in e-mail from Shopify. If a parcel does not arrive at all please contact aarikka@aarikka.com for further information.
Despite careful packing, items sometimes get damaged during transport. If the product is damaged during transportation, please send us an image of the package and the damaged product by e-mail to aarikka@aarikka.com
Returns and Exchanges
We would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchase. We offer you 30 days to return or exchange your item.
In the unlikely event that your purchase is faulty or damaged please contact us to arrange a partial/full refund.
Please note that an item will only be accepted for a refund or an exchange under the following conditions:
- The item is unused, unworn and in brand new condition with packaging intact and the original labels attached
- The item is returned within 30 days of the receipt date.
Returns to be sent to:
Aarikka Oy / webshop
Kuninkaanväylä 37
FI-20320 Turku
FINLAND
The customer covers the cost of postage when returning items from outside of Finland. The customer may choose the form of delivery themselves.
Please read more about returning here.
In a Buy four (4), get one (1) free campaign, we offer you the least expensive item for free. If you return any items, the total sum of your items are recounted. Please note that the refunded amount may not be the same as the price of the items you ordered. If, after return, the order is not eligible for the discount, the value of the discount is deducted from the amount refunded.
Payment Methods
We accept payments through credit cards (MasterCard, Visa, Visa Electron). Orders will be dispatched once payment confirmation has been received.
The credit card payment service is offered by Paytrail Oyj (Company registration number 2122839-7) in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. Paytrail Oyj is an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Paytrail Oyj will show as the recipient of the payment.
Vat, Taxes and Duties
Our store is based in Finland. If you are ordering outside the EU, please note that the order total does not include duties, taxes and other fees as these are to be paid by the recipient. Please contact your local customs office for more information.
Copyrights
All content included on this website, such as text, graphics, logos, button icons and images is the property of Aarikka Oy. All the content on this website is protected by international copyright laws.
Questions about the Terms and conditions should be sent to us at aarikka@aarikka.com
